Statement of Values
Heads Up believes strongly in:
- The right of clients to be treated with respect and dignity
- The right of clients to expect effective support
- The importance of a safe environment where clients and carers can share personal experiences with honesty and acceptance
- The right for clients to be given opportunities to explore and participate in therapy in a safe and supportive environment
- The promotion of positive views on mental health.
Heads Up sees itself as:
- Caring and respecting people’s individuality
- Promoting people’s rights
- Enabling and empowering people to take action to enhance their wellbeing
- Maintaining people’s confidentiality (subject to safeguarding issues)
- Valuing the client and their contribution to the service
- Non-condemnatory; judging situations, not people
- Independent but complementary to statutory services
- Seeking and gaining the respect of professional colleagues
- Working consultatively and collaboratively
- Open and communicative
- Knowledgeable, with practical and creative approaches to problem solving
- Recognised as a beacon of excellence in community based mental health and wellbeing practice.